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FAQ

Trouvez rapidement des réponses concernant nos matériaux, la livraison et nos offres promotionnelles ci-dessous. Si vous ne trouvez pas ce que vous cherchez, contactez notre équipe à l'adresse contact@darlystudio.com.

Orders & shipping

Do you ship to the US?

Yes. Every order ships free and tracked, with no minimum.

How long does delivery take?

5 to 10 business days to the US. You get a tracking number by email as soon as your order ships.

Can I change or cancel my order?

Email contact@darlyparis.com as soon as possible with your order number. If it hasn't shipped yet, we'll change or cancel it.

Can I change my shipping address?

Yes, as long as the order hasn't shipped. Email contact@darlyparis.com with your order number and the new address.

Which payment methods do you accept?

The main credit cards, plus the express options shown at checkout. Payments are encrypted and processed by Shopify. We never see your card details.

Do I need an account to order?

No. You can check out as a guest.

The offer

How does "Buy 2, get the 3rd free" work?

Add any three pieces to your cart. The lowest-priced one becomes free, automatically, at checkout. No code needed. It applies once per order.

Can I mix chains and bracelets?

Yes. Any three pieces, gold or silver, chains or bracelets.

Can I return a piece from an order that used the offer?

Yes, within 30 days. If you return part of the order, the offer no longer applies to the pieces you keep, and we refund the difference.

Returns & guarantee

What is your return policy?

You have 30 days from delivery to return a piece for a refund or an exchange. It must be unworn and in its original packaging. Email contact@darlyparis.com with your order number and we'll send you the steps.

What does the lifetime guarantee cover?

If a piece breaks or tarnishes with normal wear, we replace it, for as long as you own it. Email us your order number and a photo. It doesn't cover a lost piece or damage from an accident.

My piece arrived damaged, or it's the wrong one. What do I do?

Email contact@darlyparis.com with your order number and a photo. We'll send the right piece at no cost to you.

Materials & care

What are the pieces made of?

316L stainless steel, the steel used in watches. Gold pieces have a PVD coating: the gold is bonded to the steel, not painted on.

Can I wear it in the shower, at the gym or at the beach?

Yes. Water and sweat don't affect 316L steel. Just rinse it with fresh water after the sea or a pool.

Will it tarnish or turn my skin green?

No. 316L steel is gentle on skin and doesn't react with water or sweat. PVD gold is far more durable than standard plating. And if a piece ever tarnishes with normal wear, our lifetime guarantee covers it.

How do I take care of it?

Nothing special. Wipe it with a soft cloth from time to time, and keep it away from rough surfaces that could scratch it.

Size & style

Which size should I get?

Each product page lists the exact length and width under Details. Not sure? 3 mm is the most discreet width on most men. If it isn't right, you can exchange it within 30 days.

I don't really wear jewelry. Will it look like too much?

That's who we make it for. Our pieces are fine and quiet: they sit close to the skin, go with a plain T-shirt, and slip under a shirt when you want them to.

Can I wear several pieces together?

Yes. A chain with a bracelet, or two bracelets next to a watch. Our pieces are made to be worn together, and with the offer, the 3rd one is free.

Gifts

Is it a good gift for him?

Yes, especially for a man who doesn't wear jewelry yet. It's simple enough to wear from day one, and he can exchange the size or color within 30 days.

Can I ship it directly to him?

Yes. Enter his address at checkout. You can leave a message for us in the order note.

About Darly

Where is Darly from?

Darly is a small brand based in Paris. We make quiet everyday jewelry for men.

How can I contact you?

Email contact@darlyparis.com. A real person answers, Monday to Friday.